Today was another full day of meetings and discussions. I started things off by going to the RUSA-MARS (Machine Assisted Reference Services) All Committee meeting. Accorinding to their pamphlet, there are 11 committees in MARS and the members refer to themselves as martians
Since I’m not yet on a MARS committee, I was allowed to just hop around and check out more than one committee. After spending some time with the Public Libraries committee, I joined the MERS (Management of Electronic Reference Services) committee. The MERS group spent most of their time discussing their current project, which is an evaluation of virtual reference services. They’re asking libraries to submit proposals to join a virtual poster session that will be mounted on a special ALA website before the ALA Annual 2007.
Afterwards, I went over to the RUSA-RSS (Reference Services Section) discussion group for public libraries. The discussion topics was “Trends in Reference and How They Are Shaping Services.” There were about 20-25 people there (split into two groups) and a lot of interesting topics were covered. It was a lot of fun to “talk shop” with other reference librarians. Most of the discussion focused on marketing library services and providing great customer service. A few librarians talked about customer service training sessions that all library staff were required to attend and it sounded like it really made a difference at those libraries. I know we did something like that at the AADL where Zingerman’s (the famous deli/restaurant in Ann Arbor) came to lead training sessions for staff. Other topics on the list of “trends in reference” include:
-the nature of reference queries has changed
-reference activity is shifting from the desk to one-on-one consultation with subject specialists
-increase in e-mail and phone referencel decrease in in-person reference
-virtual, chat, and IM reference
-web self-help (tutorials, etc.)
-marketing and branding of library services
-growing importance of partnerships (virtual services, sharing of materials, etc.)
-increased spending on electronic reference products
-library as the ‘third place’ (after home and work/school)
After that wrapped up, I ran over to meet a colleague and friend of my AADL days. It’s nice to be able to re-connect with fellow librarians at conferences
I didn’t have time for lunch, because I had to run over to a meeting for my Emerging Leaders project. Since my project is sponsored by the PLA (Public Library Association), I was able to attend the PLA National Conference 2008 Program committee. It was an amazing experience! These librarians work tremendously hard to assess hundreds of conference program proposals and select about 130 programs that they think will be of interest and benefit to the public librarians who attend the national PLA conference. If you’ve ever been to a PLA conference, you know that the programs are great. Well, today I realized that these great conferences like ALA and PLA are only possible because a group of dedicated committee members work very hard to make sure things are great. The committee meeting was intense, fun, and enlightening. I mostly just sat and there and listened to all the discussions of the many program proposals. I learned a lot about the issues public libraries and librarians are facing. I came away feeling so good about the work that libraries do and the profession of public librarianship in general. Our EL project looks like it’s going to be focused on planning a program for the PLA conference…specifically something that will appeal to new librarians. I’m excited
Btw, in case you want to take a look, the PLA blog is covering the Midwinter conference.
The next thing on my agenda was to get to the University of Michigan School of Information (UM-SI) alumni reception. I was hoping they would have some real food there because I was starving, but they ended up only having some cheese and crackers. I went to the “bar” to ask for some water and the bartender told me that a cup of bottled water would cost me $4.25! I said, “Uh, no thanks.” You would think that the school could spend a few bucks to pay for drinks for their guests (all alumni, most who paid mucho dollars to attend SI), but I guess that’s not how it works. The really sad thing is that I’m positive that I’ll soon get a letter from SI asking me to donate money. Still, it was good to see some old classmates and professors.

I ended my day getting some food and going to the Cinerama movie theater to watch “Dreamgirls.” I normally don’t like musicals (except “Moulin Rouge”) because I just don’t like seeing movie characters spontaneously burst out into song and dance, but I kinda liked this one. The performances were really good and the story was compelling. The theater was also a great place to see a movie. The screen, 90-foot-long, 30-foot-high screen, was beautiful. No matter how great home theater systems get, nothing will ever replace the experience of watching a great movie on the big screen. Click here if you want to read more about the cinerama technology.
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